TWTTERMS AND CONDITIONS

    
Individuals participating in any tour or holiday organised by the company (here in referred to Transworld Travel Services Sdn. Bhd) is at his/her own risk to any consequences respect to loss or injury to person or property. The company is not responsible for losses or expenses due to delay, sickness, weather, strikes, war, quarantine or other causes and expenses being the responsibility of the traveler. The company reserves the right to alter routes, timetable, itineraries and accommodation if necessary.
 
VALIDITY
Transworld Travel Services Sdn. Bhd. reserves the right to adjust all programmes, including terms and conditions specified in our website without prior notice.
 
ENQUIRIES
Any enquiries or reservation for services should be made to our office in Miri.

TRANSWORLD TRAVEL SERVICES SDN. BHD. (133990-H) KKKP 1171
Ticketing Office: 2.04, 2nd Floor, Wisma Pelita Tunku, Miri, Sarawak, Malaysia.
Tel: 085-422277 Fax: 085- 415277

Tour Office : 9.13, 9th Floor, Wisma Pelita Tunku, Miri, Sarawak, Malaysia.
Tel: 085-422226, 422227 Fax: 085-410057

All postal correspondence, please send to: -
P.0.BOX 42, 98007 Miri, Sarawak, Malaysia.
or e-mail us at twtmiri@po.jaring.my
 
RESERVATION
Reservation should be made at least 14 days before arrival to Miri and Departure date of the programme should be informed to us at least 7 days prior to arrival. To ensure efficient handling of all reservations, full details are to be provided to us including:

  • arrival / departure dates
  • flight / carrier
  • number of persons
  • names of passengers
  • and alternative hotel desired.
    		•
     
    CONFIRMATION
    Confirmation shall be made in written e-mail, airmail or fax depending on circumstances.
     
    CANCELLATION
    Cancellation charges will not be levied by Transworld Travel Services Sdn Bhd. However, other parties such as hotel, restaurant, Transportation Company and other services may levy cancellation charges.
     
    PAYMENT
    Unless there is a prior arrangement, full payment either by telegraph transfer or bank draft, should be made prior to arrival. Failure to comply with this condition may result in cancellation of all reservations.
     
    Our Banker:
    STANDARD CHARTERED BANK (MIRI BRANCH)
    A/C No: 348 138 836 777
     
    PUBLIC BANK BERHAD (MIRI BRANCH)
    A/C No: 308 312 0027
     
    Notes:
     For Tour Account purposes, kindly Bank in to our Standard Chartered Bank (Miri Branch) account.
     
    REFUND
    No refund or reduction will be made to those who does not partake in any meal, sight-seeing tour, accommodation or transfer to / from airport during the course of the tour programme.
     
    TRANSFER / TOUR
    Transfer and sight-seeing tour will be conducted in air-conditioned land vehicles at Miri. Portage, and admission fee are included. However Airport Tax is not included.
     
    HOTEL ACCOMMODATION IN MIRI
    Hotel accommodation is based on two persons per room, air-conditioned with hot and cool water private bath attached.
     
    MEALS IN MIRI
    Meals are based on standard table d'hotel menu at each restaurant.
     
    GUIDE
    Our professionally trained and experienced tourist guides will conduct all services. Our guides are fluent in English, Chinese & Bahasa Malaysia. Other language speaking guide can also be arranged.
     
    VOUCHER / SERVICE ORDER
    Subject to prior arrangement, we will always provide services as specified in your voucher / service order. Please always specify all services to be provided clearly with name of the client.
     
    RATES
    All rates are quoted in Ringgit Malaysia (RM), net and non-commissionable and subject to change without prior notice.
     
    LIABILITY
    a) Tour will be conducted according to the programme required. However Transworld Travel Services Sdn. Bhd. reserves the right to alter the programme due to unforeseen circumstances such as natural disasters, landslides, flood, riots, traffic hold-up or places of visits being closed.

    b) Visa, passports, entry permit etc. to Sarawak have to be obtained prior, to enter Sarawak. We will not be held responsible for any difficulties resulting from improper documentation or negligence in this matter.

    c) Transworld Travel Services, acting as intermediary between transportation companies, hoteliers, restaurants, tourist offices and all other service providers will not liable for any loss, injury or damage sustained. Additional expenses incurred due to delay, accidents, political action and unrest must be borne by you.






    Copyright © 1998-2003 Transworld Travel Services Sdn. Bhd.
    All postal correspondence, please send to P.O. Box 42, 98007 Miri, Sarawak.
    or e-mail us at twtmiri@po.jaring.my